Training & Development
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Training & Development Services
Board Development Programme
This is an extremely practical training programme designed especially for new Board members. The approach uses business case simulations to make the experience of learning practical, enjoyable whilst gaining the necessary knowledge as well. The approach is blended and uses both theory and practice to equip delegates with the Companies Act and the King iv recommendations in terms of South African Corporate laws.
Executive Coaching
Connall Consulting Executive Coaching programmes is rendered by seasoned Executives with extensive experience that have practiced as Executives and Board members, in Public Listed Companies and have acquired more than 20 years’ experience in the area of Executive practice, coupled with both master’s and Doctoral degrees where the focus of study has been Executive and Leadership Developmental Strategies. Connall Consulting Executive Coaching programmes are immensely valuable as you would be coached by those who are currently serving in these Executive capacities who are skilled in the “art of knowledge transfer.”
Management Advancement Programmes
- Understanding of Management in Context
- Understanding of Leadership in Context
- Understanding the impact of the Future of Work
- Understanding the impact of COVID – 19 in the workplace
- Building effective Teams
- Building effective Problem-solving Skills
- Building effective Critical Life Skills
- Cognitive Thinking & Systems Thinking
- Assessing individual and Team Performance
- Learning to grow Revenue and Profit
- Key Functions of Managers
- Effective People Leadership
- Effective Office management
- Delegation to sub-ordinates
- Performance Management of Teams
- Conflict and Dispute Resolution
- Human Capital Management
- Employee Relations Management
- Financial Management
- Principles of Marketing
- Principles of New Business Development
- Restructuring of Teams and Office Environments
- Navigating through COVID-19 Practices
- Leading with Emotional Intelligence
- Crucial Accountability and Crucial Business Communication
- Management of Meetings and Objectives
Supervisory Management Programme (3 – 5 Days)
The course focuses on setting clear objectives for improving performance and productivity. It builds on the skills, knowledge, and abilities needed to manage self and others. Aids in building Teams and focuses on how to overcome challenges faced by each manager, team-leaders, or supervisor. It further assists with tools designed to manage and motivate subordinates and to enable them to advance their careers within or outside their Organisations.
- Understanding the Supervisory and New Management context and the need for development
- Understanding why modern Organisations need Supervisors and Team-leaders
- Understanding the core management functions
- Building effective and diverse teams
- Building on Counselling skills and problem-solving skills
- Assessing Performance Management
Career Mapping
Connall Consulting offers various career guidance programmes, which enhances skills, knowledge, and abilities of adults at all levels in the organisation. It provides direction and guidance to participants which are pivotal for career growth. Within a duration of 6 months delegates, would be able to enhance their abilities and acumen by 30%. The programme has been delivered to more than 1 000 delegates with a 75% success rate in career advancements and career clarity.
Labour Relations
Connall Consulting’s 3-day Labour Relations workshop is designed for operational managers/supervisors to handle their day-to-day people issues, from grievances, disputes, and the ability to resolve organisational conflict. Learn how to chair hearings and manage complex people disputes with a win-win approach. The workshops can be customised to various levels depending on the delegates experience and skills in the area of labour relations practice.
- Develop a collaborative approach to Labour Relations
- Appreciate the importance of employee engagement and empowerment
- Understand the people factors in Labour Relations
- Utilise mediation skills as a practical intervention into disputes
- Create a better understanding of required procedures during hearings
Conflict Resolution (3 Days)
The Conflict Resolution Workshops are aimed specifically at Team-leaders, Supervisors, and Managers at all levels. The key objectives include:
• Resolution of Disputes at all Levels
• Conflict Management
• Resolution of Grievances
• Mediation Engagement
• Promotion of employee engagements
Desired Outcome: Delegates gain practical training on how to resolve disputes, mediate challenges and create a welcoming and productive working environment / organizational culture.
Team and Cultural Alignment (2 Days)
The Team and Cultural Alignment workshops are desired for all levels of employees, Supervisors, and Managers. Delegates are exposed to the following objectives:
- Working with Teams
- Team and Team Dynamics
- Solving Team challenges
- Getting Teams aligned with Business Objectives and Change
Desired outcomes: Teams are trained to work with each other, break through silos and ultimately are able to drive a positive organisational change and culture.
Effective Business Communication (2 Days)
- You will understand advanced communication concepts often not covered by formal education
- The main elements of effective communication – be assertive but do not demean
- How to make your communications ‘fit for purpose’
- How to set the scene for better mutual understanding
- What makes a meaningful conversation?
- The art of summarising to avoid misunderstandings
- The effective use of questions, and why some questions can be barriers to effective communication
- Empathy and relationship building
- Using Emotional Intelligence to improve communications
- How to set the scene for maximum engagement
- That your attitude comes before success
- How to listen with empathy and build rapport
- Why ‘less is more’ when the message is right
- That you must be congruent and mean what you say
- To attend to the verbal and non-verbal parts of the message
- How to tell people things they might not want to hear
- How to plan your message for maximum effect
- How to follow up on a conversation and when
Emotional Intelligence (EQ)
Emotional Intelligence is defined as a set of competencies demonstrating the ability one has to recognize his or her behaviors, moods, and impulses, and to manage them best according to the situation. This course will give you the tools you need to be emotionally intelligent in your workplace. An employee with high emotional intelligence can manage his or her own impulses, communicate with others effectively, manage change well, solve problems, and use humor to build rapport in tense situations. These employees also have empathy, remain optimistic even in the face of adversity, and are gifted at educating and persuading in a sales situation and resolving customer complaints in a customer service role.
- Define and practice self-management, self-awareness, self-regulation, self-motivation, and empathy.
- Understand, use and manage your emotions.
- Verbally communicate with others.
- Successfully communicate with others in a non-verbal manner.
- Identify the benefits of emotional intelligence.
- Relate emotional intelligence to the workplace.
- Balance optimism and pessimism.
- Effectively impact others.